Privacy policy

The short version

• What you write to us is used to reply to you or to consider your job application.
• Analytics and advertising tools run only if you agree. Saying no doesn’t change how the site works.
• We don’t sell your personal data.
• You can ask to see, correct or delete your data at any time.

Who we are

This website is run by YM.Studio Co.,Ltd, trading as Yell Worldwide, headquartered at 35/39 Soi Lat Phrao 18, Chom Phon, Chatuchak, Bangkok 10900, Thailand. For any privacy question, email info@yellbkk.com. We handle your personal data in line with Thailand’s Personal Data Protection Act (PDPA).

When you contact us

We collect what you enter: your name, company, email, phone, topic, nearest office and message. We also record the page you were on and your approximate country, taken from your internet connection. We use this to reply to you and to understand where enquiries come from. We rely on responding to your request and on our legitimate interest in answering business enquiries.

When you apply for a job

We collect what you enter: your name, email, phone, city, portfolio link, note and CV, plus your approximate country. We use it only to consider your application and to contact you about it, based on the consent you give on the form. You may also apply through job sites or by email, and those applications are recorded and handled the same way.

We may use an AI service to read and organise emails from job sites. It doesn’t assess or rank anyone: every hiring decision is made by people.

Cookies and similar technology

You can change your choice at any time from Privacy choices. If you take back your consent, we remove the related cookies.

• Necessary: your privacy choice, kept in your browser. We ask again after a year.
• Understanding visits (only if you agree): Google Tag Manager and Google Analytics show which pages people read, roughly which country they are in, how they found us, and which steps of our forms they use. What we send doesn’t include your name, email or message. Analytics data is kept for up to 14 months.
• Relevant advertising (only if you agree): the Meta Pixel and Google tools help our ads reach people who may care. These companies may link this to an account you have with them, and handle it under their own privacy policies.
• Videos: YouTube and Vimeo videos load only when you press play. Their privacy policies apply from then.

Who can see your data

Only the people at Yell who need it to handle your enquiry or application. We may pass your enquiry to the Yell office or alliance partner best placed to reply. We also use these service providers, which act on our behalf or provide the services described above:

• Cloudflare: website hosting and data storage
• Resend: notifying our team about new messages
• Google: analytics, advertising and work email
• Meta: advertising, only if you agree
• Anthropic: the AI service that reads job-site emails

We may also disclose data when the law requires it.

Other countries

Our offices and service providers are in several countries, so your data may be handled outside Thailand, including in places with different standards of protection. We use the safeguards the PDPA requires when this happens.

How long we keep it

Only as long as we need it. Enquiries are kept while we handle them and for any business relationship that follows. Applications are kept until the role is filled, and for as long as you’ve agreed we may consider you for future roles. We keep data longer only if the law requires it, and you can ask us to delete it sooner at any time.

Your rights

Under the PDPA you can ask to see or get a copy of your data, correct it, delete it, restrict or object to how we use it, and move it elsewhere. You can withdraw consent at any time, which doesn’t affect what was done before. Email info@yellbkk.com and we’ll reply as soon as we can. You can also complain to Thailand’s Personal Data Protection Committee (PDPC).

Changes to this policy

If this changes, we’ll update this page and the date above. If a change is significant, we’ll say so clearly on the website.